Where are you shipping from?
All orders will be shipped from California, USA.

Do you ship internationally?
Yes! Please type your address during checkout to see the cost of shipping.

We ship from the US. International orders may be subject to VAT, import taxes, duties, and other customs charges. The charges vary by country, and at this time we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package upon delivery, you are responsible for its payment.
How long does it take to process my order?

If your order contains a limited edition signed print, which takes more time to produce, your order will be held until all items are ready to ship. To receive your order of unsigned prints faster, please order separately.

Where is my order?
All orders will have tracking numbers! Please refer to your tracking number to check its progress. Domestic shipping is faster than international so it will take some time if you are ordering from abroad.

Do you accept returns or exchanges?
All sales are final. Returns and exchanges will not be accepted.

There’s something wrong with my order!
Anything can happen so if your order didn’t arrive, arrived damaged or it is the wrong product, please email your inquiry to hello@Ladowska.com and we will do our best to help you out.

Are prints signed?
Prints by default are not signed, however special editions may be offered as signed by Asia. Please check the item description and name to see if it is signed.

Where can I get signed prints?
Please check Asia’s Patreon for signed print tiers.

I’m looking for custom illustration commissions.
Asia’s schedule is currently filled with projects and she is not available for any personal commissions.

For business or commercial commissions please send your inquiry to hello@Ladowska.com

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